Testimonials
Feedback from our customers after trying out the furniture in their homes.
Mr. Junaid
During our visit today, the Seats Company provided us with exceptional service. They took selected samples and provided us with regular updates. Their proactive approach and diligent service have left us extremely impressed. Their efforts and professionalism have made our furniture selection process remarkably easy and efficient.
We highly commend their service with outstanding remarks.
Hassan Masood
Service is very useful. You can check the furniture in your home, in the exact location where you want to place it and you can check the feel of the sofas and the quality of the finish also.
It's a good thing that you have reduced the size of the sofas. If you had brought full-sized 3 seater sofas to our house, it would have been difficult to maneuver them and this would have led to scratches and either the furniture or my walls would have been damaged.
Your staff also measured our space and gave advice on furniture placement which was very helpful.
Samin Naqvi
TBYB has helped us to make a quick choice for our lounge furniture change while staying with in the comfort of our home.
This novel approach is definitely going to make a niche in the field of furniture sales and marketing.
Their service is very good. The staff is courteous and helpful and we fully enjoyed the experience.
Dr. Mona Shah
I’ve been their customer since the past 3 years. I can safely say that not only do their products have great quality and design but the customer service is also impeccable.
I’ve ordered sofas from them in the past. And recently ordered a new one for my mother in law.
We used their TBYB service where they bring furniture pieces to the comfort of your home and you can visualise how they will look in your space before you place an order with them. We are extremely happy with the product and service.
I will continue to order from them in the future and will definitely recommend their service others.
Keep up the great work! 👍.
Rabia Moon
Seats’ TBYB (try before you buy it) service is fantastic!
I’ve experienced it twice myself and both times it has helped the process of choosing the right piece of furniture tremendously.
The team lead by Mr. Naeem is very professional. They stay calm while you try out different arrangements and guide you throughout. I have only tried/bought chairs from them and the finish and the feel have been excellent.
If you’re looking for solid colors in fabrics they offer a large variety. I feel if they add a few modern prints to their selection it would add another star to this otherwise fabulous service.
TBYB is a good initiative by SEATS and I wish they would continue to offer it for a good long time to come.
Sapna Batool
Viewing furniture at home removes all doubts about whether the sofa would look good or not and whether its the right size for the space.
When you purchase furniture from a showroom sometimes you get stuck with a product that does not look good in your home. This is where the TBYB home visit service helps in removing the risk of ending up with the wrong product.
Selection of fabrics at home is also a better option as you can select the fabrics according to the existing theme of the room.
I would say that this is a very good service and other brands should also start this service as this way of viewing furniture at home is very helpful in deciding the right furniture products for your space.
Saniya Choudri
I highly appreciated the guidance and expert knowledge provided by the seats.pk team headed by Mr. Naeem Shaikh and Imran during the home visit made by them.
It makes all the difference to visually see the chosen seating in place in one's home. It enabled me, a potential customer, to make a decision on proportions, seating softness / firmness as well as colour and type of fabric.
I recommend potential customers to request the seats.pk team to bring seating samples of 3 different firmness levels. How firm or soft a seat is makes a huge difference to how comfortable seating is. The fact that the option of customization is available is an important and relevant factor as you can customize seating to your own preferences.
Thank you to the seats.pk for your time, patience and effort.
You delivered quality service with a smile!
Samrah Harris
Service is good. You people brought the furniture to our residence and made an effort to show it to us. It was a good experience as the whole family checked the sofas and selected the fabrics together.
Sadia Saqib
It's a good service. You can check furniture at home and if customization is needed then it can be handled at home also.
I had previously bought a sofa from Seats showroom and even after having used it extensively, it is still in very good condition so I am satisfied with the quality.
Overall, I feel that checking the sofa and fabrics at home is a better experience than doing so at the showroom.
Faiza Farhan
This company has been tremendous at their work and I have had a great experience with them. They were good enough to make me try different couches that I had chosen at my home which helped me to decide the best ones for the house. Jazakallah.
Mrs. Kazmi
By bringing sofas into our home, we were able to visualize them in their intended space.
Prior to seeing the marked area on the floor for the sofa's placement, I didn't realize how important it was to see it beforehand. This allowed me to gain a clear understanding of where the sofa would be placed and how much space it would occupy.
Additionally, the TBYB service enabled us to easily select the right fabric by reviewing the fabrics in our home and determining which colors would complement the room.
Another advantage of this service was the ability to explore various height and depth adjustments, which allowed us to customize the dimensions of the sofa to our liking.
Overall, the TBYB service helped us select a sofa that was perfectly sized and tailored to our space.
Ms. Wajiha (Architect)
When I was first advised to do a TBYB visit, I wasn’t very excited about it as I did not think it would be useful. But once the visit happened, I realized how important it was.
It gave me a good perspective on scale, on color and mostly on the lighting and how it reflected on the furniture.
Moreover, the visit was so smooth and hassle free. Im so glad I did it otherwise I might not have gotten the right couch for myself.
Falak Ghori
It's a good service. This is better than selecting furniture at the shop because you can check the products in your home environment, in the location where these products were intended for.
Fabric selection also becomes easy because you can select the fabrics after looking and comparing them with the other existing colors in the room.
So, it's a good and helpful service for furniture purchase.
Muhammad Salman
In the past, I have purchased a sofa from your Dolmen showroom but checking the sofa at home where the family could decide together on which sofa to get was a much better experience. Besides this, we could adjust the seat depth and height of the sofa and this made the home visit service better than buying the sofa at the showroom.
Beenish Umar (Designer)
The home visit experience was really helpful to me. I could view the furniture with my client at the space the furniture was intended for.
The website is interactive and one can get complete information from there.
Also, when I needed further assistance, Seats offered excellent customer service to address any queries I had.
Asma Mandviwala
We really enjoyed the try before you buy experience by Seats.
A team of 3 experienced and highly helpful professionals came to talk about exactly what kind of furniture we would need for our home.
It was a lot better than going to an actual store as we could see what the pieces would look like in that particular space as well as discuss any arrangements and alterations that needed to be made.
Over all a 10/10 experience.